Privacy Policy

At AWN’S TAILORING & CLEANING INC, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and SMS communications.

1. Information We Collect

When you use our website or contact us, we may collect the following information:

• Name
• Phone number
• Email address
• Service requests or inquiry details

This information is collected when you submit a form, request services, contact us, or opt in to receive SMS communications.

2. How We Use Your Information

We use your information to:

• Respond to tailoring, alteration, cleaning, embroidery, and service inquiries
• Send appointment reminders and order updates
• Provide pickup notifications and invoices
• Deliver customer support and service-related communications
• Improve our customer experience and services

3. SMS Messaging & Consent

By providing your phone number and opting in through our website, phone call, or in-person communication, you consent to receive SMS/MMS messages from AWN’S TAILORING & CLEANING INC.

These messages may include:

• Order updates
• Pickup notifications
• Appointment reminders
• Invoices
• Service alerts

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. Reply HELP for assistance.

4. Data Sharing & Privacy Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We respect your privacy and are committed to protecting your personal information.

• We do NOT sell, rent, share, or disclose your personal information, including phone numbers, to third parties or affiliates for marketing or lead generation purposes.
• Your information may only be shared with trusted service providers necessary to operate our business, such as SMS communication platforms or website hosting providers.
• These providers are required to protect your information and use it only for authorized business purposes.
• We may disclose information if required by law or legal process.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

6. Data Retention

We retain customer information only as long as necessary to:

• Provide requested services
• Maintain business and transaction records
• Comply with legal obligations

7. Your Rights & Choices

You may:

• Opt out of SMS communications at any time by replying STOP
• Request access to your personal information
• Request corrections or deletion of your information
• Contact us regarding privacy concerns

8. Third-Party Services

Our website and communication systems may use trusted third-party providers for:

• SMS delivery services
• Website hosting and contact forms
• Customer communication support

These providers are required to maintain the confidentiality and security of your information.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page along with the revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or your data, please contact us:

AWN’S TAILORING & CLEANING INC
Phone: 253-583-6864
Email: awnstailoring@gmail.com
Address: 6111 Lakewood Towne Center Blvd SW, Suite C, Lakewood, WA 98499